Support and Help Channels
A 60 minutes Inquiry Reply Warranty
Each ticket you send to our technical help team will be answered in approximately 1 hour. All normal issues are going to be answered right away. Nonetheless, if the assistance request you have posted requires assistance from a capable technician, we’ll send the ticket to him and will notify you about the hold–off.
Qualified Customer Support Service
Our technical help and support Department is going to be online for you 24x7x365 to to handle all assistance request tickets that you submit. We offer technical assistance for all the software packages that are installed in advance on your hosting server. These include our in–house built Online Control Panel, the preferred Operating System plus the server administration panel (with regards to the VPS type).
A Descriptive Help Section
In the Online Control Panel that will come without charge in your virtual server, you can find an instructional Help section, consisting of everything you should be informed about when supervising your internet sites and software packages. We have integrated a wide selection of how to reports and video tutorials that illustrate the general website managing responsibilities in an understandable manner.