• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to delivering a fast and proper answer to every helpdesk ticket sent by a customer. Our qualified customer support engineers will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. Actually, the average trouble ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A Top–Notch Technical Support Service

  • Each member of our support staff has many years of experience in the cloud hosting sphere and the vast majority of them have been with us for at least 5 years. They are all eager to reply to all your inquiries in the most efficient way possible.

  • Intuitive help center
  • A User–Friendly Help Center Section

  • To help you get a quick hint on how to use a specific service, we have included a really intuitive Help Center section in the Online Control Panel. You can browse through a large selection of web hosting account management articles and website administration articles, explore the F.A.Q. repository or check our how–to video tutorials.