For those of you who’d like to discover how to troubleshoot a frequently experienced issue by watching a tutorial video, we have added a collection of video tutorials to our Online Control Panel. All the educational videos are short and simple to comprehend. They offer you visual presentations of various website management actions.
A Sixty–Minute Support Ticket Response Time Guarantee
We back up all semi–dedicated servers with a 24/7 customer care service and a sixty–minute response guarantee. Our seasoned customer service technicians will be available 24/7/365 to reply to your enquiries and to fix any issue that you might possibly encounter. Simply submit a helpdesk ticket from the Help Center and we will reply back to you in a jiffy.