A 99.9% Server Uptime
The principal advantage of building your own cloud hosting system is that you don’t need to be worried about compatibility issues – you design a particular set of software tools in such a manner as to work with a specific set of hardware elements. The outcome is something way more stable and reliable, because there are less possible risks of failure. We have set up our cloud hosting system using time–proven hardware parts in addition to a significantly customized version of Security–Enhanced Linux so as to create an absolutely secure and safe environment for your personal websites.
For this reason, with each of our cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s crucial to also build your own network infrastructure. That is the reason why we set up a custom internal network in all our data centers. Based on enterprise–grade Juniper switches and routers, our internal network allows for unfathomably fast data transmission rates and is fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, no matter which web hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Even though we have done our best to curtail all potential risks with our cloud hosting packages and regardless of the fact that we offer premium technical support, there are cases when the customer simply isn’t happy with what we offer. Or he has to move to a more robust web hosting service, such as a VPS server or even a dedicated server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you a reimbursement.
24/7 Technical Support
In the event that you own a web hosting firm, your technical engineers are of principal importance. This is why we’ve carefully chosen a very competent group of support engineers, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All help requests are replied to within sixty minutes and our average response time is under twenty minutes!