Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting plans come with a 99.9% service uptime warranty. We're able to achieve that by using a cutting-edge cloud hosting platform in which every single service (files, emails, databases, etc.) has its own cluster of web servers. We don't run everything on a single server as most companies do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between machines for the best achievable performance of your web sites. If one machine fails, the other ones within the cluster will take over to enable continuous functioning of the web sites. To protect yourself from infrastructural issues, our hosting server facilities use highly effective diesel backup generators and several independent Internet providers as to ensure that visitors will be able to reach your sites no matter what. We also have a group of skilled admins keeping track of the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server solutions, you will take advantage of a 99.9% service uptime and you can forget about any issues you may have experienced with other companies. In comparison with the majority of hosting service providers, we do not run everything on one server. Instead, each part of the hosting service, such as the file storage, e-mails, databases, CP, statistics, etc., has its own clusters of web servers. If one web server fails, the others shall take over, so your sites won't be affected. We use a cutting edge load-balancing platform which guarantees the best performance of both our web servers and the internet sites accommodated on them. Several different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a team of experienced admins, that's available 24/7, keeps track of the system in case of software issues. Using our semi-dedicated servers, your internet sites will be operational no matter what.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, what offline software and / or script-driven applications you set up on it or when you reboot it, we can make certain that it will be accessible no less than 99.9% of the time. Your web server will be located in our state-of-the-art facility in the town center of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no power outages or other infrastructural issues will affect the proper work of your websites at any time. Our skilled crew of system admins will make sure that if your server stops for some reason, it's going to be restarted immediately. To avoid any chance of failures, we will give you a hosting server with new and diligently tested hardware components to ensure that all of your websites are going to be working no matter what.