When your website hosting service provider provides live chat support, you'll be able to talk to a representative in real-time and find out helpful info or get a problem resolved promptly. The main advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with access to the world wide web, so that you won't pay any fees in the event that you're in another state or country. Furthermore, it will be simpler to copy and paste data like domains, usernames or error messages in other words details that are sometimes hard to provide to the other side over the phone. The live chat is also a considerably faster way to contact your hosting supplier's support team as compared to using a ticketing system. What's more, in case some trouble requires a bit more time to be resolved, you're able to do something else entirely while you wait for assistance on the live chat, so that you won't lose time - something that is impossible when you're on the phone.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all of the cloud hosting that we offer and we will assist you with almost everything in real time. If you do not have an account with our company yet, we will be able to give you more details about the packages to help you to get the most appropriate plan. In case you are an existing client, we are able to help you with any general or billing matter and with plenty of common technical troubles, such as an e-mail address installation in a desktop e-mail client. In case you are unable to phone us for some reason or you're in some country where we don't have a local telephone number, the live chat will be the best way to get in touch with us. Needless to say, some issues require additional time to investigate and test, therefore you'll have to open a support ticket to our technicians, however, we are able to save you time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we offer with our semi-dedicated servers, you can find the answers for any questions you have or have a lot of issues dealt with right away. Our service is online every day, thus you will be able to get in touch with an agent even on weekends and holidays. In the event that you are unsure which plan is better for your web sites or if our revolutionary cloud hosting platform covers some system requirements, you can come on our live chat before buying anything. In case you are an active customer, you will be able to receive more information about billing issues, account settings along with various common tech troubles you may experience, let's say in case you are unable to install an e-mail account in a client on your computer. Our live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.